I just ordered groceries from Iceland. (It's an excellent service, I'd recommend it).
However after finishing my order an offer popped up seeming to give me £16.87 off my next shop. That sounds good, right?
It's always worth checking things out. This is what I found when I googled them.
The cashback club that could cost a packet.
If you're unfortunate enough to follow the breadcrumbs it will cost you £180 a year.
So this is what I wrote in a complaint to the supermarket:
I just placed an order with you for a grocery delivery and after I placed my order a form popped up for me to enter my details for Complete Savings. This service has been criticised in the press. https://www.thisismoney.co.uk/money/news/article-10061167/Shoppers-fury-180-year-cashback-club-Complete-Savings.html
The form follows placement of my order and feels like part of Iceland's service rather than an offer from a completely different (and very overpriced) company.
This feels like a scam and I am asking you to review your relationship with this company.
I would not expect to order on Iceland.co.uk then get a request pop up from a Nigerian prince who just needs a few hundred quid to get him millions out of the country.
Kind regards
Simon Jones
It's very sad that even a reputable company like Iceland can succumb to the bullshit of financialised greed. I imagine many of their customers feel scammed.
